Shipping Policy

Last updated: June 16, 2026

Order Processing

We strive to process all orders within 1-2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your order.

Domestic Shipping — United States

The following shipping options are available for domestic orders within the United States:

Shipping Method	Cost	Estimated Delivery
Standard/Free	Free	3-7 business days
Expedited	Calculated at checkout	2-4 business days
Express	Calculated at checkout	1-2 business days

International Shipping

For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer, and any additional fees will need to be paid by the customer upon delivery.

Order Tracking

Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your order. You can use this information to stay up-to-date on the delivery of your order.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged items. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us at support@elysia.shop. We are here to help and will respond to your email as soon as possible.