Contact information

Contact Information

Customer Support

For any questions, concerns, or feedback, please feel free to reach out to us at our dedicated support email: support@elysia.shop. Our team is committed to providing you with the best possible assistance.

Support Hours

We are available to assist you from Monday to Friday, between 9:00 AM and 6:00 PM EST. Please note that we strive to respond to all inquiries within 1–2 business days. Your patience and understanding are greatly appreciated as we work to address your concerns.

Order Inquiries

If you have any questions or concerns regarding your order, please ensure that you include your order number in the subject line of your email. This will enable us to locate your order efficiently and provide you with a more prompt and accurate response.

Store Information

Welcome to Elysia, your premier online destination for fashion and style. For any general inquiries or comments, you can reach us at support@elysia.shop. This page was last updated on June 16, 2026.